Elizabeth Fitzell, Managing Director, APAC
The global business landscape is everchanging, but in recent years with technological advancements and digitalization of services, these changes come faster than ever before. Never has so much data been made available and visible, and with it comes the relentless demand for speed in delivery.
Ensuring the right candidate joins your business as quickly as possible is simply critical for success. This pressure on speed to hire and accuracy of selection has heightened the need for companies of all sizes to harness the power of technological advancement.
Sterling RISQ understands this dilemma and seeks to empower global businesses of all shapes and sizes to make smarter, faster, and safer hiring decisions by providing its comprehensive suite of screening services, which is powered by advanced next-generation technologies.
As one of the leading providers of background and identity verification services in Asia-Pacific, Sterling RISQ brings a wealth of experience and in-depth market knowledge to provide these services in the region.
These services include integrity searches, identity as well as credential verification, which are all delivered using state-of-the-art technology, providing clients with the fastest turnaround time and accurate results, every time. The combination of intelligent and dynamic questionnaires, e-signatures, and mobile responsive design ensures the right information is captured quickly and completely.
“We deliver customized screening services to provide the foundation of trust and safety that our clients need to create great environments for their most essential resource, people. We believe everybody has the right to be safe,” says Elizabeth Fitzell, Managing Director, APAC of Sterling RISQ.
The management of the potential risks people bring to a business such as competencies, moral, legal, and/or reputational risk is a significant challenge to any business. By leveraging on its next-generation technological platforms, Sterling RISQ delivers a comprehensive range of background and identity verification services to mitigate these hiring risks.
The fundamental verification which underpins all verifications is identity verification. Is the person who they say they are? By harnessing the power of machine learning and artificial intelligence, Sterling RISQ’s identity verification technology matches candidate lodgement data to their identification documents within 60 seconds. Advanced facial recognition technology effectively and efficiently cross-match the candidates’ selfie photographs to the supporting documentation provided.
Once this foundational identification verification is complete, a wide range of verifications is available. Does your candidate have the qualifications and work experience they claimed to have? Do they have a criminal past? Any worrying financial records? Do they hold any directorships that may conflict with your company’s best interests?
We deliver customized screening services to provide the foundation of trust and safety that our clients need to create great environments for their most essential resource, people. We believe everybody has the right to be safe
Is your candidate listed on any global sanctions lists? Do they have a negative social media profile?
While pre-employment screening services are essential, the rescreening of employees within the organization is equally important. “It is the biggest realization today that screening once is simply not enough. Circumstances change, and so do people,” Elizabeth asserts.
People are dynamic, and so is the risk they pose to organizations. Post-hire insider threats range from embezzlement, fraud, theft, and even violent behavior. A one-time background screening captures a moment in time, yet it does not account for the dynamic nature of risk factors.
Real-time screening, in fact, continuous real-time screening, is the future of screening. This continuous screening is facilitated by growth in various technologies, including digitization of records, integrations, machine learning, and artificial intelligence. Sterling RISQ’s ongoing investment into these technologies is delivering an ever-increasing range of ongoing screening and real-time monitoring for our clients.
The amount of data individuals are sharing about themselves online, coupled with the technological capability to amass and analyze individual data, is also fundamentally changing the way companies are assessing people. Artificial Intelligence can cover huge datasets that can be analyzed and connections and patterns between different data elements made within hours. This is transforming the background and identity verification process—making it faster, more accurate, and more efficient.
Sterling RISQ recently launched a new solution, social media screening. The search employs the use of advanced artificial intelligence and machine learning technology to comb thousands of websites for both user-generated and third-party relevant content, revealing the presence of toxic online behavior or negative online activities.
In tandem with technological innovation, Sterling RISQ offers a consultative client-centric experience and deep expertise in the markets and geographies we serve. This deep understanding of the geographies we serve and our client centricity ensures Sterling RISQ stands out from its competitors.
“Unlike the cookie-cutter approach of many companies, we understand the social infrastructure, culture and legislative frameworks of our region, allowing us to effectively customize our services and solutions,” remarks Elizabeth.
Elizabeth highlights an instance where a multinational company with offices in 14 countries across Asia- Pacific needed a robust screening policy that aligned to global trading policies and diverse hiring regulations. Aligning a diverse workforce with a global standard is a challenge for providers without deep market expertise and a strong global compliance framework.
“Sterling RISQ is focused on keeping pace with the ongoing market and technological changes to ensure we provide best in class, fast, and accurate background and identity services delivered with the needs of both client and candidates at the forefront of all we do while grounded in a strong global corporate governance and compliance framework,” concludes Elizabeth.